The delivery charge is automatically added to your order and you will see the total amount you have to pay before you confirm the order.
Order Value | Delivery Charge | Delivery Carrier | Estimated Time of Delivery |
---|---|---|---|
£0 - £55 | £3.50 | Royal Mail First Class | Usually 2-4 business days, Untracked and uninsured |
up to £150 | £5.50 | Royal Mail 48 Tracked | 2-3 Business Days, Tracked |
up to £1000 | £7.00 | Royal Mail 24 Tracked | 1-2 Business Days, Tracked |
£600 and up | £12.00 | DHL Express | 1-2 Business Days and International |
Please note - If you place an order on a Friday, next day would be Monday as it applies to Next Business Day. Saturday Deliveries can be arranged but please call the shop if it is urgent.
BFPO
We are happy to ship to a BFPO address. Please note: We will require a letter authorising the purchase on BFPO terms from your commanding Officer. This is required of us by Law in terms of HMRC conditions.
We ship to most European countries via Royal Mail and DHL for larger items. European postage costs start as low as £19 depending on the weight of your item. If you can't see your country on the list please contact us for more info. Note that you likely have to pay your local taxes and customs fees upon delivery. For more info on this please contact you local customs officials.
For our Middle Eastern customers, we accept orders for delivery to Aramex House in the UK. Whilst we make every effort to ensure that orders comply with Aramex's address information requirements please make sure that you have provided us with all the necessary information needed to ensure your order is forwarded to you without delay once it has been delivered to Aramex.
At Mike's Dive Cameras, we regularly send orders across the world so if your country isn't listed in any of the sections above and you'd like us to deliver to you, please send us a message and include the details of your order, the address you'd like us to deliver to and we'll get back to you promptly.
We offer the option for customers to choose 'collection' as a shipment method, allowing your order to be picked up from our Chiswick store at a time and date that works for you (within our business hours).
Simply choose collection in-store at the checkout as your shipping option.
VAT is charged on all orders going to the UK. To the rest of the world, we sell without UK VAT. All prices on the website are shown with UK VAT. If your shipping address is outside the UK you will see the ex VAT price at the checkout.
Please be aware that the delivery country may impose import duties or local sales taxes.
Please note: On receiving your product you will be required to sign for the delivery, for this reason please ensure you specify the delivery address, which is most convenient for you. If you miss the delivery you will receive a card, which will enable you to collect your item from your local post office.
Guarantees: All the products we sell come with the manufacturers' guarantee and Warranty. In the unlikely event of a fault please return the item to our Chiswick HQ with a cover note and order number and we will handle the problem for you.
Refunds/Credits: All of the items purchased come with our 30-day no-quibble guarantee (provided the item is not used, damaged and still in all of the original packaging). Outside of the 30 days we will offer you an exchange or a credit note, (provided the item is not used, damaged and still in all of the original packaging).
UK laws apply to this agreement irrespective of the place of delivery.
Privacy policy: We never share or sell your details. Full stop.
Statutory Rights: Nothing in these terms and conditions affects your statutory rights.